Relationship Manager

January 21, 2021


Assemble is a housing developer and community management business on a mission to make thoughtfully designed, sustainable homes more accessible to more people. With a deep respect for people and place, we create communities that embrace diversity, reflect local culture and nurture a stronger sense of ownership and belonging. We are a tight-knit multidisciplinary team passionate about providing well-designed and attainable homes across Melbourne’s inner-city suburbs.

We are looking for a dynamic and experienced Relationship Manager to work with customers in becoming residents– from the first enquiry to signing contracts. The successful candidate will lead a small, capable team and drive sales results while delivering exceptional experiences for our residents.

Key responsibilities:

  • Active lead follow up and nurture
  • Convert enquiry to contract
  • Face to face meetings with potential residents
  • Build relationships with customers, and guide them through sales journey
  • Drive team to achieve sales targets
  • Contribute to marketing strategies
  • Develop and evolve sales strategies and procedures
  • Drive continuous improvements to CRM (Salesforce)
  • Team management

Required competencies:

  • Must have proven track record in property sales, ideally apartments
  • Understanding of property sales cycle and customer journey
  • Clear strategies and methods to close sales
  • People focused
  • High energy
  • Superior communication skills
  • Strong administrative skills, with attention to detail
  • Good knowledge of property legislation
  • Good knowledge of legal documentation (leasing agreement and contract for sale)
  • Ability to read and explain architectural plans
  • Demonstrated team leadership capabilities

Qualifications required:

  • Agents Representative Certificate
  • Relevant tertiary qualifications

The successful candidate will be values led and focused on delivering exceptional experiences for our customers. The Assemble team are a tight-knit multi-disciplinary team, who are passionate about providing a better pathway to home ownership for all Australians.

For a confidential discussion contact Director, Relationships & Marketing – Rebecca Shackleton via email [email protected].

Please note, only shortlisted candidates will be contacted.