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We’re on the hunt for a Neighbourhood Operations Manager.
An exceptional results-driven leader, our ideal candidate will be responsible for the operational delivery for a portfolio of key properties and ensuring exceptional resident services are delivered and maintained by their team.
As the key leader of our property and retail/hospitality space, the Neighbourhood Operations Manager is a primary contact for all Assemble residents and its broader community and is responsible for managing and resolving any queries and escalating any resulting issues to the Head Office.
Working closely with the Senior Operations Team, the Neighbourhood Operations Manager will also contribute to department and business strategy.
As a technical leader, the Neighbourhood Operations Manager will be responsible for delivering on all operational, commercial, and financial initiatives to produce outcomes in line with the Annual Business Plan.
A natural mentor, they will also be responsible for driving and maintaining the staff culture, providing a positive influence across both organisational and resident neighbourhood culture. This includes ensuring employee wellbeing and safety is always maintained.
Candidates must have the following qualifications and experience:
4+ years’ experience in a fast-paced, high-quality service environment.
4+ years’ experience in a leadership role in BTR, PBSA, hospitality or service environment.
4+ years’ experience in managing a dynamic, multi-disciplined team.
2+ years’ experience in managing teams across multiple venues, preferably in a property setting.
Real estate licence and/or Victorian Agents Representative qualification.
Demonstrated ability to lead, manage and mentor a medium-sized team.
Demonstrated experience and knowledge in managing day-to-day operations in a property environment.
The successful candidate will be values-led and focused on delivering exceptional experiences for our customers.
To apply, please email your resume and cover letter to [email protected]
Please note, only shortlisted candidates will be contacted.